TECHNOLOGY MANAGEMENT
Structured and flexibile IT solutions customized to your asset is our specialty. We use technology to turbo-charge asset management performance.
As technology continues to change at a rapid pace, and the use of mobile platforms increases, the demand for quality internet services has become part of an ever-growing set of expectations.
The Yellan Group helps our clients meet the ever-growing expectations with our range of innovative digital services designed to add value, reduce operational costs and improve student satisfaction, reducing churn and increasing retention rates.
Tiered Internet Services
IPTV
Phone Services
Building Automation & security
Signage & multimedia
Managed IT Services
The Yellan Group can help you mature your I.T. operations with a proactive approach that can improve IT service delivery, cost efficiency and customer satisfaction.
We can help structure your organization with the right skills, capacity, processes and governance to proactively manage the day-to-day IT operations in support of your overall business priorities. We can also assist you to categorize and understand your IT spending, to benchmark your spending against comparable and leading organizations and to identify opportunities for cost reduction and service improvement.
Using industry standards such as ITIL and COBIT and our Tiered Services Management approach, we can assess your service delivery, service management proficiency, and workforce to assess gaps between the current IT function and leading industry practices. We can then work with you to design and implement new processes to address identified gaps and provide training to improve your organizations capability maturity.