We specialize in complexity!

Implementation of on-the-ground hotel operations is our at our core.  Introduction of sustainable and scalable management processes is our specialty that we’ve accumulated significant experience with. 

The Yellan Group offers leadership in general management, building maintenance and housekeeping, administration, finance,  sales/marketing and human resources. 

Over-performance of guest satisfaction is our formula towards market out-performance.  Maximizing Rev Par utilizing compound concepts of revenue/yield management with an emphasis on integration of IT and premium online presence is the cornerstone of our process.

Hiring and training is core to our process. From front line staff, to, senior leadership, the effectiveness of operational planning will be determined by follow through of service level commitments.